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Simple. Effective. Focused.
It all comes down to results. And Hilton delivers them. Our RMCC team has the tools, market intelligence, insightful data, and cutting-edge technology to continually drive the right pricing and revenue decisions. This gives us an advantage in a dynamic, ever-changing hospitality environment.
RMCC Hotels outperform our non-RMCC counterparts.
June '14 YTD Index Results
|Occupancy Index:||+0.8 PTS vs Non- RMCC Hotels|
|ADR Index:||+2.3 PTS vs Non- RMCC Hotels|
|RevPAR Index:||+3.3 PTS vs Non-RMCC Hotels|
2013 Market Share gained +32M more in revenue for RMCC hotels vs non-RMCC hotels *
The right revenue management decisions can make an immediate and quantifiable impact on your property's profitability. The RMCC has generated more than $52 million in market share growth in the last 12 months. That's $1.4 million more than non-RMCC hotels!
General Manager, Hilton Garden Inn - Kitchener/Cambridge
"RMCC has a very detailed approach to revenue management that doesn't leave any leaf unturned. My only disappointment is that we didn't sign on with them sooner."
General Manager, Embassy Suites Austin Downtown
"Having multiple experts at the RMCC center at all times never leaves a void in service to the property. Having multiple levels of expertise has increased revenue and forecast accuracy. Would highly recommend the services of the RMCC to other Hotels interested in increased revenues at their properties. Extremely professional in approach and technically superior to stand alone revenue management."
General Manager, Doubletree by Hilton Houston Downtown
"I have worked at hotels that had an on-site revenue manager. I have worked at hotels that share a revenue manager. This is by and far the best way to handle revenue management. The revenue managers and analysts are incredibly knowledgeable and always current with the latest training. If they are out of the office or on vacation, the hotel does not have to go without a revenue manager. There is always someone else available to cover your hotel during their absence. They respond immediately to any questions or concerns. You don't have to wait hours to get your rates changed or to get a displacement analysis for a piece of business. I always feel that my hotel has my revenue manager's complete focus. I cannot imagine ever going back to having a revenue manager on property."
General Manager, Hilton Hasbrouck Heights - Meadowlands
"Our guests, owners and team members all demand the very best my hotel has to offer and deliver. Why shouldn't I expect the same from my revenue team? I can always rely on the RMCC to maintain the critical role it plays in the day-to-day and long-term revenue strategies that impact my hotel. Their consolidated approach add tremendous value to the services my hotel receives. I am confident I am receiving the very best and latest information based on up-to-date data and industry leading methodologies. From building a room's revenue budget to analyzing actuals the RMCC staff is always available and responsive. It is almost like they are just down the hallway from me."