Our system. Your success.

The Hilton Performance Advantage is an integrated system of innovative solutions and advanced technologies that work together to drive increased business and keep costs down, without compromising quality. Together, these seven services provide access to the latest tools, technologies, forward-thinking strategies, and the most influential people in the industry to create an unrivaled competitive advantage.


Hilton Performance Advantage Benefits

  • The Hilton Performance Advantage combines the power of scale, access, reputation, and innovation—delivered by the world's premier hospitality company.

  • Our system provides powerful resources across our portfolio of brands, delivering leading edge solutions to consistently drive profits and efficiencies.

  • This solution creates a higher share of wallet, guest loyalty, and leading innovation making it easier for on-site personnel to focus on delivering a superior guest experience.

Hilton Performance Advantage Services

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Hilton Honors™

Hilton Honors is the award-winning guest-loyalty program for Hilton's ten distinct hotel brands, honoring its approximately 40 million members by allowing them to turn points into experiences worth sharing.

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Hilton Sales (HS)

A team of professionals are ready to help you build influential customer relationships and meet the demands of today's Corporate, Group, and Leisure travelers.

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Hilton Reservations & Customer Care (HRCC)

Experienced team members provide 24-hour, multi-language global coverage in an effort to support and deliver business to your property.

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Global Online Services

Reach travelers at every opportunity with the latest mobile, search, and online channels that place your property at their fingertips.

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Revenue Management Consolidated Center (RMCC)

Revenue Management supports you in maximizing market share through price optimization, inventory & channel management.

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Information Technology (IT)

Technology is the foundation of the Hilton Performance Advantage, offering both you and your guests access to technology solutions such as reservations, Internet access, and entertainment.

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Hilton Supply Management (HSM)

Our seasoned team secures you the best pricing, highest quality, and fastest delivery of the products and services your Hilton property needs.

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